Archive for January, 2013

Try saying this 100 times…

Posted in CCIE Studies on January 31, 2013 by miskaone

Path to CME Basic calls

PSP –>  Products –>  Voice –> IP Telephony –> Unified Communication Platform –> Cisco Unified Communications Manager Express –>  Configure–>  Configuration Guide –>  Cisco Unified Communications Manager Express System Administrator Guide –>  Setting up Basic Configuration –>  Configuring Phones to Make Basic Calls

loop

Following this path from the the Cisco Product Support Page will get you to the CUCME Configuration Guide. This guide has some good configuration samples if you are at a loss for how to complete some of the basic configurations.

AEF Position in Queue

Posted in Uncategorized on January 31, 2013 by miskaone

Image

 

Script Name: \default\posQ.aef
/* Simple Queuing Template */
Start
/* MLydick PosQ Script */
Accept (–Triggering Contact–)
Play Prompt (–Triggering Contact–, P[welcome.wav])
Select Resource (–Triggering Contact– from CSQ)
Connected
Queued
queueLoop:
poscount = Get Reporting Statistic (–Triggering Contact–, Position in Qu
eue[CSQ] from CSQ IPCC Express)
Decrement poscount
out = Create Generated Prompt number (poscount)
Play Prompt (–Triggering Contact–, P[pos.wav])
Play Prompt (–Triggering Contact–, out )
Delay DelayWhileQueued sec
Goto queueLoop
End